Legal

Privacy policy

Last updated: May 1, 2026. TOCO Digital Inc. (“TOCO,” “we,” “us”) is a Canadian corporation based in Ottawa, Ontario.

Information we collect

We collect information you give us directly (name, email, company, and any details submitted via our contact form), information collected automatically when you visit our site (IP address, browser type, pages visited, time on page, referral source via Google Analytics and Meta Pixel), and communications you send us by email.

How we use it

To respond to inquiries and deliver services you've requested. To understand how visitors find and use our site so we can improve it. To measure the performance of our marketing. We do not sell your personal information to third parties. We do not use it for automated decision-making that produces legal effects.

Cookies

We use cookies for analytics (Google Analytics 4) and advertising measurement (Meta Pixel). You can opt out of analytics cookies by declining via our cookie banner. You can opt out of Meta's ad tracking through Meta's own privacy settings or the Digital Advertising Alliance opt-out tool.

Data retention

Contact form submissions are retained for up to 24 months. Analytics data is retained per Google and Meta's standard data retention policies. You can request deletion at any time by emailing hello@tocohq.ca.

Your rights (Canada)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, you have the right to access, correct, and request deletion of your personal information. To exercise any of these rights, contact us at hello@tocohq.ca.

Third-party services

Our site uses Google Analytics 4, Meta Pixel, Chatbase (AI chat widget), and Cal.com (booking). Each of these services has their own privacy policy. We encourage you to review them if you have concerns.

Contact

Questions about this policy? Email hello@tocohq.ca. We'll respond within 5 business days.